| In-house Workshop |
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| Lean Six Sigma (LSS) for healthcare services is an improvement methodology that maximizes shareholder value by achieving the fastest rate of improvement in customer satisfaction, cost, quality, process speed, and invested capital. The fusion of Lean and Six Sigma improvement methods is required because: |
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Lean cannot bring a process under statistical control |
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Six Sigma alone cannot dramatically improve process speed or reduce invested capital |
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Both enable the reduction of the cost of complexity |
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To understand the application of LSS in healthcare services |
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To understand the concept of process speed |
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To understand the concept of cost of complexity |
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To learn how the numerator of the ROIC equation can be increased without increasing financial investment |
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| The contents of this one-day workshop are: |
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What is Six Sigma? |
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What is Lean? |
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What is Lean Six Sigma? |
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Why Healthcare Services are Full of Waste? |
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The Strategic Imperative of Investing in LSS |
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LSS Leadership Council |
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This in-house workshop is designed for the senior managers of healthcare organizations |
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Facilitate the formation of a LSS Leadership Council and define its roles and responsibilities |
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Prioritize the processes that the customers/patients consider important |
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Identify LSS projects that can significantly contribute to the ROIC% of the healthcare institution |
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Facilitate the monthly LSS Leadership Council meetings |
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Dsign and implement a recognition process |
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Design and implement of a recognition process |
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Lean Six Sigma Primer and Solution Text |
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Lean Enterprise Memory Jogger |
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The Six Sigma Memory Jogger |
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| For more details please write to: info@qimpro.com |
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